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Refund and Transfer Policy

Refund and Transfer Policy

The Air Carriers Purchasing Conference (ACPC) reserves the right to cancel the 2021 conference due to circumstances beyond the control of the ACPC. If the ACPC cancels the 2021 conference you are entitled to a full refund within 30 days of notification. The ACPC is not responsible for travel arrangements, travel fees, or any expenses incurred by you as a result of such cancellation. If ACPC cancels the 2021 conference, a cancellation notice will be posted on the ACPC website and you will be contacted at the email address you provided when registering, so please be sure to provide a valid email address.

Airline Commitment

Cancellations for Airline Commitments must be made in writing to ACPCRegistration@completereg.com, prior to July 30, 2021 at 5:00 PM EST.

Airline Attendee Individual Registration

Cancellations for Airline Attendee registrations must be made in writing to ACPCRegistration@completereg.com. You may transfer your registration to another person in your company prior to badge collection by requesting the change in writing to ACPCRegistration@completereg.com. Cancellations for Spouse/Guest registrations made up until July 30, 2021 at 5:00 PM EST will be refunded less a 15% cancellation fee. Unfortunately, NO refunds for Spouse/Guests will be made for cancellations received after July 30, 2021 at 5:00 PM EST.

Supplier Company Commitment/ANF Booth/Sponsorship

Cancellations for Supplier Company Commitments, ANF Booths, and Sponsorships made up until July 30, 2021 at 5:00 PM EST will be refunded less a 15% cancellation fee. Cancellations must be made in writing to ACPCRegistration@completereg.com. Unfortunately, NO refunds will be made for cancellations received after July 30, 2021 at 5:00 PM EST.

Supplier Individual Registration

Cancellations for Supplier and Spouse/Guest registrations made up until July 30, 2021 at 5:00 PM EST will be refunded less a 15% cancellation fee. Cancellations must be made in writing to ACPCRegistration@completereg.com. Unfortunately, NO refunds will be made for cancellations received after July 30, 2021 at 5:00 PM EST. You may transfer your registration to another person in your company prior to badge collection by requesting the change in writing to ACPCRegistration@completereg.com. Transfer Requests are only accepted if the transfer is within the same exact company as the original registration

Please note that transfer requests made after the deadline of July 30, 2021 at 5:00 PM EST may not be reflected in the ACPC APP.